Admin help

Michael Azzopardi avatar Seb Hefel avatar Bettina Steger avatar +1
87 articles in this collection
Written by Michael Azzopardi, Seb Hefel, Bettina Steger and 1 other
Setting up your Innform LMS

How do I add learners on Innform?

You can add an unlimited number of learners to your Innform account
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Written by Michael Azzopardi
Updated over a week ago

How does the Learning area look like?

The learning area is a simple learning experiencing that focuses on a list of training assignments.
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Written by Michael Azzopardi
Updated over a week ago

Can I integrate Innform with my other platforms?

You can integrate Innform with software you already use.
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Written by Michael Azzopardi
Updated over a week ago

Does Innform offer a public API?

Yes. Innform's public API is available for anyone to use.
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Written by Michael Azzopardi
Updated over a week ago

How do I add admins on Innform?

You can add an unlimited number of admins to your Innform account
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Written by Michael Azzopardi
Updated over a week ago

Assign trainers to your training items and delegate training efforts.

You can delegate your training efforts by inviting other trainers to your organization and assigning them to training items.
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Written by Michael Azzopardi
Updated over a week ago

How do I import multiple people at once?

Use Innform's bulk uploader to import hundreds of learners in seconds.
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Written by Michael Azzopardi
Updated over a week ago

Can I get help with migrating learning content from my previous LMS?

Innform can help you import your existing training items, including SCORM files.
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Written by Michael Azzopardi
Updated over a week ago

Can I get help with creating learning content on Innform?

Uploading content can be a challenging task, especially for large organisations.
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Written by Michael Azzopardi
Updated over a week ago

Can I get help with importing my learners into Innform?

Yes. Innform can support you with bulk learner invitations.
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Written by Michael Azzopardi
Updated over a week ago

Can I try Innform with a full-access trial before upgrading?

Yes, you can sign up to a 14-day trial from http://innform.io
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Written by Michael Azzopardi
Updated over a week ago

How do I set up Groups to organise learners?

Create learners groups based on how your organisation is structured
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Written by Michael Azzopardi
Updated over a week ago

How do I set up Properties?

You can organise you learners and admins by multiple physical properties (ex: Hotels, restaurants or bars)
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Written by Michael Azzopardi
Updated over a week ago

How do I add people to a property?

Organise learners into properties so you can make bulk assignments, track globally and automate your training effectively.
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Written by Michael Azzopardi
Updated over a week ago

How do I add people to a group?

Organise your staff into groups (ex: departments) to simplify bulk assignments and tracking.
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Written by Michael Azzopardi
Updated over a week ago

How can I give my learners access to the course library?

You can give your learners access to the entire course library, including readymade courses.
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Written by Michael Azzopardi
Updated over a week ago

How do I customise Innform with my company logo and colours?

Update Innform to looks and feel like your brand
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Written by Michael Azzopardi
Updated over a week ago

How do I manage languages on Innform?

Innform is a multilingual training platform. Users can change the language of their interface and content.
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Written by Michael Azzopardi
Updated over a week ago

How can I contact the Innform team for support?

The easiest way to contact Innform is by using the Help button in your profile menu.
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Written by Michael Azzopardi
Updated over a week ago

How can I contact Innform about Enterprise upgrades and customisations?

Innform offers special packages and customisations for Enterprise customers
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Written by Michael Azzopardi
Updated over a week ago

How do I manage admin roles and permissions?

If you are the Super Admin (Account owner) you can change a person's role at any point.
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Written by Michael Azzopardi
Updated over a week ago

Where do I manage my profile information?

You can update your profile information such as your name, email and password from the My Profile section
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Written by Michael Azzopardi
Updated over a week ago
Creating your own courses and assessments

How do I create a new course?

With Innform, you can create an unlimited number of customised courses of any size.
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Written by Michael Azzopardi
Updated over a week ago

How To Add A Deadline To A Training Item

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Written by Michael Azzopardi
Updated over a week ago

How to use create interactive elements with the Innform authoring tool

With Innform, you can add Accordions, Tabs and Reveal cards to your training items.
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Written by Michael Azzopardi
Updated over a week ago

How do I create a new course module?

Courses are made of Modules and Quizzes.
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Written by Michael Azzopardi
Updated over a week ago

How Do I Set A Passmark For A Course?

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Written by Michael Azzopardi
Updated over a week ago

How can I archive/restore training items?

When you need to remove a training item, like a course, from your Create section, you can archive it with the option to restore it later.
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Written by Michael Azzopardi
Updated over a week ago

How do I style course modules on Innform?

Learn how to style text, upload videos & images and attach files to your modules.
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Written by Michael Azzopardi
Updated over a week ago

How can learners add training assignments to their calendars?

With Innform, learners can add events to their calendars for every time-sensitive training item they are assigned to.
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Written by Michael Azzopardi
Updated over a week ago

How do I build a Quiz on Innform?

If you need to test your learner's knowledge, you can add an assessment to your course.
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Written by Michael Azzopardi
Updated over a week ago

Using the Innform royalty-free image library

Innform has a built-in royalty-free image library which can be used to populate training items with images and cover photos.
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Written by Michael Azzopardi
Updated over a week ago

How to Automatically Reassign Courses

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Written by Michael Azzopardi
Updated over a week ago

How can I see my learners' quiz results?

To view the results of a completed course or quiz, click the View Results button next to the assignment.
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Written by Michael Azzopardi
Updated over a week ago

Question library

Find out more about the question library.
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Written by Seb Hefel
Updated over a week ago

How do I assign a course to my learners?

When you are finished with creating or uploading a course, you can assign it to your learners with a few clicks.
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Written by Michael Azzopardi
Updated over a week ago

How do I upload SCORM courses on Innform?

SCORM is a popular format for eLearning products. It is a standardised way in which elearning courses are designed and delivered.
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Written by Michael Azzopardi
Updated over a week ago

How can I review open ended questions and learner uploads?

Learners can answer open ended questions and upload files. These type of learner submissions are not automatically reviewed by Innform.
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Written by Seb Hefel
Updated over a week ago
Account, plans and billing

About Volume Discounts

With Innform, account owners receive volume discounts when increasing the number of active users on their platform.
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Written by Michael Azzopardi
Updated over a week ago

Innform's Starter Plan

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Written by Michael Azzopardi
Updated over a week ago

What is an Active User?

Active users have access to their admin or learning area. Inactive users have had their access temporarily or permanently deactivated.
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Written by Michael Azzopardi
Updated over a week ago

Innform's Essential Plan

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Written by Seb Hefel
Updated over a week ago

Update your own sub-domain

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Written by Seb Hefel
Updated over a week ago

What methods of payments do you accept?

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Written by Seb Hefel
Updated over a week ago

What is the Innform Skill Courses add-on?

Add-ons are additional content features which are billed separately to your base plans.
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Written by Michael Azzopardi
Updated over a week ago

How are Add-ons billed?

Add-ons are billed on an individual active user level and are added to your monthly or annual bill in addition to your current plan.
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Written by Michael Azzopardi
Updated over a week ago

Innform's Pro Plan

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Written by Seb Hefel
Updated over a week ago

Where can I find my invoices?

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Written by Seb Hefel
Updated over a week ago

Switching from monthly to yearly billing

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Written by Seb Hefel
Updated over a week ago

Innform's Free Plan

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Written by Seb Hefel
Updated over a week ago

How to upgrade

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Written by Seb Hefel
Updated over a week ago

How to cancel your subscription/downgrade your plan

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Written by Seb Hefel
Updated over a week ago

How can I control my billing by deactivating active users?

Account owners only pay for active users. Learn more about billing flexibility.
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Written by Michael Azzopardi
Updated over a week ago

Adding and removing people from your plan

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Written by Seb Hefel
Updated over a week ago

How to update your payment details

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Written by Seb Hefel
Updated over a week ago

Freeze / Unfreeze a user

How to freeze and unfreeze user accounts on Innform
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Written by Seb Hefel
Updated over a week ago

Refund policy

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Written by Seb Hefel
Updated over a week ago

I've forgotten my password - how do I reset it?

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Written by Seb Hefel
Updated over a week ago