Admin help

Michael Azzopardi avatar Seb Hefel avatar Bettina Steger avatar +1
74 articles in this collection
Written by Michael Azzopardi, Seb Hefel, Bettina Steger and 1 other
Setting up your Innform LMS

How do I add learners on Innform?

You can add an unlimited number of learners to your Innform account
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Written by Michael Azzopardi
Updated over a week ago

How does the Learning area look like?

The learning area is a simple learning experiencing that focuses on a list of training assignments.
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Written by Michael Azzopardi
Updated over a week ago

How do I add admins on Innform?

You can add an unlimited number of admins to your Innform account
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Written by Michael Azzopardi
Updated over a week ago

How do I import multiple people at once?

Use Innform's bulk uploader to import hundreds of learners in seconds.
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Written by Michael Azzopardi
Updated over a week ago

Can I get help with migrating learning content from my previous LMS?

Innform can help you import your existing training items, including SCORM files.
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Written by Michael Azzopardi
Updated over a week ago

Can I get help with creating learning content on Innform?

Uploading content can be a challenging task, especially for large organisations.
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Written by Michael Azzopardi
Updated over a week ago

Can I get help with importing my learners into Innform?

Yes. Innform can support you with bulk learner invitations.
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Written by Michael Azzopardi
Updated over a week ago

Can I try Innform with a full-access trial before upgrading?

Yes, you can sign up to a 14-day trial from http://innform.io
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Written by Michael Azzopardi
Updated over a week ago

How do I set up Groups to organise learners?

Create learners groups based on how your organisation is structured
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Written by Michael Azzopardi
Updated over a week ago

How do I set up Properties?

You can organise you learners and admins by multiple physical properties (ex: Hotels, restaurants or bars)
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Written by Michael Azzopardi
Updated over a week ago

How do I add people to a property?

Organise learners into properties so you can make bulk assignments, track globally and automate your training effectively.
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Written by Michael Azzopardi
Updated over a week ago

How do I add people to a group?

Organise your staff into groups (ex: departments) to simplify bulk assignments and tracking.
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Written by Michael Azzopardi
Updated over a week ago

How can I give my learners access to the course library?

You can give your learners access to the entire course library, including readymade courses.
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Written by Michael Azzopardi
Updated over a week ago

How do I customise Innform with my company logo and colours?

Update Innform to looks and feel like your brand
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Written by Michael Azzopardi
Updated over a week ago

How do I manage languages on Innform?

Innform is a multilingual training platform. Users can change the language of their interface and content.
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Written by Michael Azzopardi
Updated over a week ago

How can I contact the Innform team for support?

The easiest way to contact Innform is by using the Help button in your profile menu.
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Written by Michael Azzopardi
Updated over a week ago

How can I contact Innform about Enterprise upgrades and customisations?

Innform offers special packages and customisations for Enterprise customers
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Written by Michael Azzopardi
Updated over a week ago

How do I manage admin roles and permissions?

If you are the Super Admin (Account owner) you can change a person's role at any point.
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Written by Michael Azzopardi
Updated over a week ago

Where do I manage my profile information?

You can update your profile information such as your name, email and password from the My Profile section
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Written by Michael Azzopardi
Updated over a week ago
Creating your own courses and assessments

How do I create a new course?

With Innform, you can create an unlimited number of customised courses of any size.
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Written by Michael Azzopardi
Updated over a week ago

How To Add A Deadline To A Training Item

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Written by Michael Azzopardi
Updated over a week ago

How do I create a new course module?

Courses are made of Modules and Quizzes.
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Written by Michael Azzopardi
Updated over a week ago

How Do I Set A Passmark For A Course?

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Written by Michael Azzopardi
Updated over a week ago

How do I style course modules on Innform?

Learn how to style text, upload videos & images and attach files to your modules.
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Written by Michael Azzopardi
Updated over a week ago

How do I build a Quiz on Innform?

If you need to test your learner's knowledge, you can add an assessment to your course.
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Written by Michael Azzopardi
Updated over a week ago

How to Automatically Reassign Courses

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Written by Michael Azzopardi
Updated over a week ago

Question library

Find out more about the question library.
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Written by Seb Hefel
Updated over a week ago

How do I assign a course to my learners?

When you are finished with creating or uploading a course, you can assign it to your learners with a few clicks.
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Written by Michael Azzopardi
Updated over a week ago

How do I upload SCORM courses on Innform?

SCORM is a popular format for eLearning products. It is a standardised way in which elearning courses are designed and delivered.
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Written by Michael Azzopardi
Updated over a week ago

How can I review open ended questions and learner uploads?

Learners can answer open ended questions and upload files. These type of learner submissions are not automatically reviewed by Innform.
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Written by Seb Hefel
Updated over a week ago
Account, plans and billing

Where are your servers located?

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Written by Seb Hefel
Updated over a week ago

GDPR

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Written by Seb Hefel
Updated over a week ago

About Volume Discounts

With Innform, account owners receive volume discounts when increasing the number of active users on their platform.
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Written by Michael Azzopardi
Updated over a week ago

Innform's Starter Plan

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Written by Michael Azzopardi
Updated over a week ago

What is an Active User?

Active users have access to their admin or learning area. Inactive users have had their access temporarily or permanently deactivated.
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Written by Michael Azzopardi
Updated over a week ago

Innform's Essential Plan

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Written by Seb Hefel
Updated over a week ago

Update your own sub-domain

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Written by Seb Hefel
Updated over a week ago

What methods of payments do you accept?

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Written by Seb Hefel
Updated over a week ago

Restrict access by IP address

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Written by Seb Hefel
Updated over a week ago

Setting up Single Sign-On (SSO)

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Written by Seb Hefel
Updated over a week ago

Innform's Pro Plan

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Written by Seb Hefel
Updated over a week ago

Security policy

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Written by Seb Hefel
Updated over a week ago

Where can I find my invoices?

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Written by Seb Hefel
Updated over a week ago

Switching from monthly to yearly billing

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Written by Seb Hefel
Updated over a week ago

Innform's Free Plan

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Written by Seb Hefel
Updated over a week ago

How to upgrade

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Written by Seb Hefel
Updated over a week ago

How to cancel your subscription/downgrade your plan

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Written by Seb Hefel
Updated over a week ago

Adding and removing people from your plan

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Written by Seb Hefel
Updated over a week ago

How to update your payment details

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Written by Seb Hefel
Updated over a week ago

Freeze / Unfreeze a user

How to freeze and unfreeze user accounts on Innform
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Written by Seb Hefel
Updated over a week ago

Refund policy

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Written by Seb Hefel
Updated over a week ago

I've forgotten my password - how do I reset it?

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Written by Seb Hefel
Updated over a week ago