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88 articles in this collection
Written by
Michael Azzopardi,
Seb Hefel,
Bettina Steger
and 1 other
Setting up your Innform LMS
How do I add learners on Innform?
You can add an unlimited number of learners to your Innform account
Written by
Michael Azzopardi
Updated over a week ago
Can I integrate Innform with my other platforms?
You can integrate Innform with software you already use.
Written by
Michael Azzopardi
Updated over a week ago
How does the Learning area look like?
The learning area is a simple learning experiencing that focuses on a list of training assignments.
Written by
Michael Azzopardi
Updated over a week ago
Does Innform offer a public API?
Yes. Innform's public API is available for anyone to use.
Written by
Michael Azzopardi
Updated over a week ago
Assign trainers to your training items and delegate training efforts.
You can delegate your training efforts by inviting other trainers to your organization and assigning them to training items.
Written by
Michael Azzopardi
Updated over a week ago
How do I add admins on Innform?
You can add an unlimited number of admins to your Innform account
Written by
Michael Azzopardi
Updated over a week ago
How do I import multiple people at once?
Use Innform's bulk uploader to import hundreds of learners in seconds.
Written by
Michael Azzopardi
Updated over a week ago
Can I get help with migrating learning content from my previous LMS?
Innform can help you import your existing training items, including SCORM files.
Written by
Michael Azzopardi
Updated over a week ago
Can I get help with creating learning content on Innform?
Uploading content can be a challenging task, especially for large organisations.
Written by
Michael Azzopardi
Updated over a week ago
Can I get help with importing my learners into Innform?
Yes. Innform can support you with bulk learner invitations.
Written by
Michael Azzopardi
Updated over a week ago
Can I try Innform with a full-access trial before upgrading?
Yes, you can sign up to a 14-day trial from http://innform.io
Written by
Michael Azzopardi
Updated over a week ago
How do I set up Groups to organise learners?
Create learners groups based on how your organisation is structured
Written by
Michael Azzopardi
Updated over a week ago
How do I set up Properties?
You can organise you learners and admins by multiple physical properties (ex: Hotels, restaurants or bars)
Written by
Michael Azzopardi
Updated over a week ago
How do I add people to a property?
Organise learners into properties so you can make bulk assignments, track globally and automate your training effectively.
Written by
Michael Azzopardi
Updated over a week ago
How do I add people to a group?
Organise your staff into groups (ex: departments) to simplify bulk assignments and tracking.
Written by
Michael Azzopardi
Updated over a week ago
How can I give my learners access to the course library?
You can give your learners access to the entire course library, including readymade courses.
Written by
Michael Azzopardi
Updated over a week ago
How do I customise Innform with my company logo, images and colours?
Update Innform to looks and feel like your brand
Written by
Michael Azzopardi
Updated over a week ago
How do I manage languages on Innform?
Innform is a multilingual training platform. Users can change the language of their interface and content.
Written by
Michael Azzopardi
Updated over a week ago
How can I contact the Innform team for support?
The easiest way to contact Innform is by using the Help button in your profile menu.
Written by
Michael Azzopardi
Updated over a week ago
How can I contact Innform about Enterprise upgrades and customisations?
Innform offers special packages and customisations for Enterprise customers
Written by
Michael Azzopardi
Updated over a week ago
How do I manage admin roles and permissions?
If you are the Super Admin (Account owner) you can change a person's role at any point.
Written by
Michael Azzopardi
Updated over a week ago
Where do I manage my profile information?
You can update your profile information such as your name, email and password from the My Profile section
Written by
Michael Azzopardi
Updated over a week ago
Creating your own courses and assessments
How do I create a new course?
With Innform, you can create an unlimited number of customised courses of any size.
Written by
Michael Azzopardi
Updated over a week ago
How to use create interactive elements with the Innform authoring tool
With Innform, you can add Accordions, Tabs and Reveal cards to your training items.
Written by
Michael Azzopardi
Updated over a week ago
How To Add A Deadline To A Training Item
Written by
Michael Azzopardi
Updated over a week ago
How do I create a new course module?
Courses are made of Modules and Quizzes.
Written by
Michael Azzopardi
Updated over a week ago
Wie kann ich Trainingsinhalte archivieren/wiederherstellen?
When you need to remove a training item, like a course, from your Create section, you can archive it with the option to restore it later.
Written by
Michael Azzopardi
Updated over a week ago
How Do I Set A Passmark For A Course?
Written by
Michael Azzopardi
Updated over a week ago
How can learners add training assignments to their calendars?
With Innform, learners can add events to their calendars for every time-sensitive training item they are assigned to.
Written by
Michael Azzopardi
Updated over a week ago
How do I style course modules on Innform?
Learn how to style text, upload videos & images and attach files to your modules.
Written by
Michael Azzopardi
Updated over a week ago
How do I build a Quiz on Innform?
If you need to test your learner's knowledge, you can add an assessment to your course.
Written by
Michael Azzopardi
Updated over a week ago
Using the Innform royalty-free image library
Innform has a built-in royalty-free image library which can be used to populate training items with images and cover photos.
Written by
Michael Azzopardi
Updated over a week ago
How to Automatically Reassign Courses
Written by
Michael Azzopardi
Updated over a week ago
Question library
Find out more about the question library.
Written by
Seb Hefel
Updated over a week ago
How can I see my learners' quiz results?
To view the results of a completed course or quiz, click the View Results button next to the assignment.
Written by
Michael Azzopardi
Updated over a week ago
How do I assign a course to my learners?
When you are finished with creating or uploading a course, you can assign it to your learners with a few clicks.
Written by
Michael Azzopardi
Updated over a week ago
How do I upload SCORM courses on Innform?
SCORM is a popular format for eLearning products. It is a standardised way in which elearning courses are designed and delivered.
Written by
Michael Azzopardi
Updated over a week ago
How can I review open ended questions and learner uploads?
Learners can answer open ended questions and upload files. These type of learner submissions are not automatically reviewed by Innform.
Written by
Seb Hefel
Updated over a week ago
Creating online meetings / calls
Create an online Meeting / Call
Written by
Seb Hefel
Updated over a week ago
Online Meetings using Zoom
Written by
Seb Hefel
Updated over a week ago
Connect / disconnect your Zoom Account to Innform
Written by
Seb Hefel
Updated over a week ago
Record your Zoom and Microsoft Teams Training calls, share them with learners to view later.
With Innform, learners can rewatch training calls that happen on Zoom and other video conferencing tools like Microsoft teams.
Written by
Seb Hefel
Updated over a week ago
On-site training / offline training sessions
How to track attendance of an on-site session
Written by
Seb Hefel
Updated over a week ago
Create an on-site training session
Written by
Seb Hefel
Updated over a week ago
Automation
Blended Learning
Written by
Seb Hefel
Updated over a week ago
Create a Blended Learning Session
B
Written by
Bob Foreman
Updated over a week ago
How can I create a new Learning Path?
A Learning path is a series of multiple training items that can be sent to a learner with one assignment.
Written by
Michael Azzopardi
Updated over a week ago
How can I automate Onboarding with Innform?
An onboarding bundle is a series of training items that can be automatically assigned to learners, by group or property.
Written by
Seb Hefel
Updated over a week ago
Tracking learning activity
How do I track assignments?
With Innform's tracking tool you can keep up with all your learners' assignments from one place.
Written by
Michael Azzopardi
Updated over a week ago
Communication
How to highlight training items in your learners' leaning area
Written by
Seb Hefel
Updated over a week ago
Readymade courses
How do I assign a Readymade course to my learners?
You can assign a course from Innform's growing library of readymade video courses to any of your learners with a few clicks.
Written by
Michael Azzopardi
Updated over a week ago
Single-Sign-On (SSO)
Single-Sign-On (SSO)
General SSO setup information
Written by
Bettina Steger
Updated over a week ago
SSO SAML Setup - Google Workspace (G-Suite) Example
How to setup your SAML SSO with Google Workspace.
B
Written by
Bob Foreman
Updated over a week ago
SSO Microsoft Azure AD Setup
Find out how to setup SSO for Microsoft Azure AD.
B
Written by
Bob Foreman
Updated over a week ago
SSO Google Workspace Setup
Find out how to setup SSO with your Google Workspace account.
B
Written by
Bob Foreman
Updated over a week ago
Account, plans and billing
About Volume Discounts
With Innform, account owners receive volume discounts when increasing the number of active users on their platform.
Written by
Michael Azzopardi
Updated over a week ago
Innform's Starter Plan
Written by
Michael Azzopardi
Updated over a week ago
What is an Active User?
Active users have access to their admin or learning area. Inactive users have had their access temporarily or permanently deactivated.
Written by
Michael Azzopardi
Updated over a week ago
Innform's Essential Plan
Written by
Seb Hefel
Updated over a week ago
Update your own sub-domain
Written by
Seb Hefel
Updated over a week ago
What methods of payments do you accept?
Written by
Seb Hefel
Updated over a week ago
What is the Innform Skill Courses add-on?
Add-ons are additional content features which are billed separately to your base plans.
Written by
Michael Azzopardi
Updated over a week ago
How are Add-ons billed?
Add-ons are billed on an individual active user level and are added to your monthly or annual bill in addition to your current plan.
Written by
Michael Azzopardi
Updated over a week ago
Innform's Pro Plan
Written by
Seb Hefel
Updated over a week ago
Where can I find my invoices?
Written by
Seb Hefel
Updated over a week ago
Switching from monthly to yearly billing
Written by
Seb Hefel
Updated over a week ago
Innform's Free Plan
B
Written by
Bob Foreman
Updated over a week ago
How to upgrade
Written by
Seb Hefel
Updated over a week ago
How to cancel your subscription/downgrade your plan
Written by
Seb Hefel
Updated over a week ago
How can I control my billing by deactivating active users?
Account owners only pay for active users. Learn more about billing flexibility.
Written by
Michael Azzopardi
Updated over a week ago
Adding and removing people from your plan
Written by
Seb Hefel
Updated over a week ago
How to update your payment details
Written by
Seb Hefel
Updated over a week ago
Freeze / Unfreeze a user
How to freeze and unfreeze user accounts on Innform
B
Written by
Bob Foreman
Updated over a week ago
Refund policy
Written by
Seb Hefel
Updated over a week ago
I've forgotten my password - how do I reset it?
Written by
Seb Hefel
Updated over a week ago
Training Tools
Readymade courses
In this article you will find information about Innform's readymade hospitality courses.
Written by
Michael Azzopardi
Updated over a week ago
Courses
One way of sharing knowledge with your learners is by creating and sharing courses.
Written by
Michael Azzopardi
Updated over a week ago
Account Management
Accounts Settings
The Accounts Settings section allows you to configure your LMS, Integrations, manage billing and more.
Written by
Michael Azzopardi
Updated over a week ago
Personal Settings (My profile)
The Personal Settings section allows you to configure your personal Innform account details.
Written by
Michael Azzopardi
Updated over a week ago
Billing
Billing and plan management can be found in your Accounts Settings
Written by
Michael Azzopardi
Updated over a week ago
About Innform
What is Innform?
Innform is an LMS designed to help modern teams develop their workforce on any device.
Written by
Michael Azzopardi
Updated over a week ago
How do I know which features are released next?
See our roadmap for more information
Written by
Michael Azzopardi
Updated over a week ago
Security
Security policy
Written by
Seb Hefel
Updated over a week ago
Setting up Single Sign-On (SSO)
Written by
Seb Hefel
Updated over a week ago
Where are your servers located?
Written by
Seb Hefel
Updated over a week ago
How to enable Two Factor Authentication (2FA)
Two Factor Authentication (2FA) is a security process in which users provide two different authentication factors to verify themselves.
Written by
Michael Azzopardi
Updated over a week ago
GDPR
Written by
Seb Hefel
Updated over a week ago
Restrict access by IP address
Written by
Seb Hefel
Updated over a week ago