Admin help

How do I add learners on Innform?

You can add an unlimited number of learners to your Innform account

Written by Michael Azzopardi
Updated over a week ago

How does the Learning area look like?

The learning area is a simple learning experiencing that focuses on a list of training assignments.

Written by Michael Azzopardi
Updated over a week ago

Can I integrate Innform with my other platforms?

You can integrate Innform with software you already use.

Written by Michael Azzopardi
Updated over a week ago

Does Innform offer a public API?

Yes. Innform's public API is available for anyone to use.

Written by Michael Azzopardi
Updated over a week ago

How do I add admins on Innform?

You can add an unlimited number of admins to your Innform account

Written by Michael Azzopardi
Updated over a week ago

Assign trainers to your training items and delegate training efforts.

You can delegate your training efforts by inviting other trainers to your organization and assigning them to training items.

Written by Michael Azzopardi
Updated over a week ago

How do I import multiple people at once?

Use Innform's bulk uploader to import hundreds of learners in seconds.

Written by Michael Azzopardi
Updated over a week ago

Can I get help with migrating learning content from my previous LMS?

Innform can help you import your existing training items, including SCORM files.

Written by Michael Azzopardi
Updated over a week ago

Can I get help with creating learning content on Innform?

Uploading content can be a challenging task, especially for large organisations.

Written by Michael Azzopardi
Updated over a week ago

Can I get help with importing my learners into Innform?

Yes. Innform can support you with bulk learner invitations.

Written by Michael Azzopardi
Updated over a week ago

Can I try Innform with a full-access trial before upgrading?

Yes, you can sign up to a 14-day trial from http://innform.io

Written by Michael Azzopardi
Updated over a week ago

How do I set up Groups to organise learners?

Create learners groups based on how your organisation is structured

Written by Michael Azzopardi
Updated over a week ago

How do I set up Properties?

You can organise you learners and admins by multiple physical properties (ex: Hotels, restaurants or bars)

Written by Michael Azzopardi
Updated over a week ago

How do I add people to a property?

Organise learners into properties so you can make bulk assignments, track globally and automate your training effectively.

Written by Michael Azzopardi
Updated over a week ago

How do I add people to a group?

Organise your staff into groups (ex: departments) to simplify bulk assignments and tracking.

Written by Michael Azzopardi
Updated over a week ago

How can I give my learners access to the course library?

You can give your learners access to the entire course library, including readymade courses.

Written by Michael Azzopardi
Updated over a week ago

How do I customise Innform with my company logo and colours?

Update Innform to looks and feel like your brand

Written by Michael Azzopardi
Updated over a week ago

How do I manage languages on Innform?

Innform is a multilingual training platform. Users can change the language of their interface and content.

Written by Michael Azzopardi
Updated over a week ago

How can I contact the Innform team for support?

The easiest way to contact Innform is by using the Help button in your profile menu.

Written by Michael Azzopardi
Updated over a week ago

How can I contact Innform about Enterprise upgrades and customisations?

Innform offers special packages and customisations for Enterprise customers

Written by Michael Azzopardi
Updated over a week ago

How do I manage admin roles and permissions?

If you are the Super Admin (Account owner) you can change a person's role at any point.

Written by Michael Azzopardi
Updated over a week ago

Where do I manage my profile information?

You can update your profile information such as your name, email and password from the My Profile section

Written by Michael Azzopardi
Updated over a week ago

How do I create a new course?

With Innform, you can create an unlimited number of customised courses of any size.

Written by Michael Azzopardi
Updated over a week ago

How To Add A Deadline To A Training Item

Written by Michael Azzopardi
Updated over a week ago

How to use create interactive elements with the Innform authoring tool

With Innform, you can add Accordions, Tabs and Reveal cards to your training items.

Written by Michael Azzopardi
Updated over a week ago

How do I create a new course module?

Courses are made of Modules and Quizzes.

Written by Michael Azzopardi
Updated over a week ago

How Do I Set A Passmark For A Course?

Written by Michael Azzopardi
Updated over a week ago

How can I archive/restore training items?

When you need to remove a training item, like a course, from your Create section, you can archive it with the option to restore it later.

Written by Michael Azzopardi
Updated over a week ago

How do I style course modules on Innform?

Learn how to style text, upload videos & images and attach files to your modules.

Written by Michael Azzopardi
Updated over a week ago

How can learners add training assignments to their calendars?

With Innform, learners can add events to their calendars for every time-sensitive training item they are assigned to.

Written by Michael Azzopardi
Updated over a week ago

How do I build a Quiz on Innform?

If you need to test your learner's knowledge, you can add an assessment to your course.

Written by Michael Azzopardi
Updated over a week ago

Using the Innform royalty-free image library

Innform has a built-in royalty-free image library which can be used to populate training items with images and cover photos.

Written by Michael Azzopardi
Updated over a week ago

How to Automatically Reassign Courses

Written by Michael Azzopardi
Updated over a week ago

How can I see my learners' quiz results?

To view the results of a completed course or quiz, click the View Results button next to the assignment.

Written by Michael Azzopardi
Updated over a week ago

Question library

Find out more about the question library.

Written by Seb Hefel
Updated over a week ago

How do I assign a course to my learners?

When you are finished with creating or uploading a course, you can assign it to your learners with a few clicks.

Written by Michael Azzopardi
Updated over a week ago

How do I upload SCORM courses on Innform?

SCORM is a popular format for eLearning products. It is a standardised way in which elearning courses are designed and delivered.

Written by Michael Azzopardi
Updated over a week ago

How can I review open ended questions and learner uploads?

Learners can answer open ended questions and upload files. These type of learner submissions are not automatically reviewed by Innform.

Written by Seb Hefel
Updated over a week ago

Create an online Meeting / Call

Written by Seb Hefel
Updated over a week ago

Online Meetings using Zoom

Written by Seb Hefel
Updated over a week ago

Connect / disconnect your Zoom Account to Innform

Written by Seb Hefel
Updated over a week ago

Record your Zoom and Microsoft Teams Training calls, share them with learners to view later.

With Innform, learners can rewatch training calls that happen on Zoom and other video conferencing tools like Microsoft teams.

Written by Seb Hefel
Updated over a week ago

How to track attendance of an on-site session

Written by Seb Hefel
Updated over a week ago

Create an on-site training session

Written by Seb Hefel
Updated over a week ago

Blended Learning

Written by Seb Hefel
Updated over a week ago

Create a Blended Learning Session

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Written by Bob Foreman
Updated over a week ago

How can I create a new Learning Path?

A Learning path is a series of multiple training items that can be sent to a learner with one assignment.

Written by Michael Azzopardi
Updated over a week ago

How can I automate Onboarding with Innform?

An onboarding bundle is a series of training items that can be automatically assigned to learners, by group or property.

Written by Seb Hefel
Updated over a week ago

How do I track assignments?

With Innform's tracking tool you can keep up with all your learners' assignments from one place.

Written by Michael Azzopardi
Updated over a week ago

How do I assign a Readymade course to my learners?

You can assign a course from Innform's growing library of readymade video courses to any of your learners with a few clicks.

Written by Michael Azzopardi
Updated over a week ago

Single-Sign-On (SSO)

General SSO setup information

Written by Bettina Steger
Updated over a week ago

SSO SAML Setup - Google Workspace (G-Suite) Example

How to setup your SAML SSO with Google Workspace.

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Written by Bob Foreman
Updated over a week ago

SSO Microsoft Azure AD Setup

Find out how to setup SSO for Microsoft Azure AD.

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Written by Bob Foreman
Updated over a week ago

SSO Google Workspace Setup

Find out how to setup SSO with your Google Workspace account.

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Written by Bob Foreman
Updated over a week ago

About Volume Discounts

With Innform, account owners receive volume discounts when increasing the number of active users on their platform.

Written by Michael Azzopardi
Updated over a week ago

Innform's Starter Plan

Written by Michael Azzopardi
Updated over a week ago

What is an Active User?

Active users have access to their admin or learning area. Inactive users have had their access temporarily or permanently deactivated.

Written by Michael Azzopardi
Updated over a week ago

Innform's Essential Plan

Written by Seb Hefel
Updated over a week ago

Update your own sub-domain

Written by Seb Hefel
Updated over a week ago

What methods of payments do you accept?

Written by Seb Hefel
Updated over a week ago

What is the Innform Skill Courses add-on?

Add-ons are additional content features which are billed separately to your base plans.

Written by Michael Azzopardi
Updated over a week ago

How are Add-ons billed?

Add-ons are billed on an individual active user level and are added to your monthly or annual bill in addition to your current plan.

Written by Michael Azzopardi
Updated over a week ago

Innform's Pro Plan

Written by Seb Hefel
Updated over a week ago

Where can I find my invoices?

Written by Seb Hefel
Updated over a week ago

Switching from monthly to yearly billing

Written by Seb Hefel
Updated over a week ago

Innform's Free Plan

Written by Seb Hefel
Updated over a week ago

How to upgrade

Written by Seb Hefel
Updated over a week ago

How to cancel your subscription/downgrade your plan

Written by Seb Hefel
Updated over a week ago

How can I control my billing by deactivating active users?

Account owners only pay for active users. Learn more about billing flexibility.

Written by Michael Azzopardi
Updated over a week ago

Adding and removing people from your plan

Written by Seb Hefel
Updated over a week ago

How to update your payment details

Written by Seb Hefel
Updated over a week ago

Freeze / Unfreeze a user

How to freeze and unfreeze user accounts on Innform

Written by Seb Hefel
Updated over a week ago

Refund policy

Written by Seb Hefel
Updated over a week ago

I've forgotten my password - how do I reset it?

Written by Seb Hefel
Updated over a week ago

Readymade courses

In this article you will find information about Innform's readymade hospitality courses.

Written by Michael Azzopardi
Updated over a week ago

Courses

One way of sharing knowledge with your learners is by creating and sharing courses.

Written by Michael Azzopardi
Updated over a week ago

Accounts Settings

The Accounts Settings section allows you to configure your LMS, Integrations, manage billing and more.

Written by Michael Azzopardi
Updated over a week ago

Personal Settings (My profile)

The Personal Settings section allows you to configure your personal Innform account details.

Written by Michael Azzopardi
Updated over a week ago

Billing

Billing and plan management can be found in your Accounts Settings

Written by Michael Azzopardi
Updated over a week ago

What is Innform?

Innform is an LMS designed to help modern teams develop their workforce on any device.

Written by Michael Azzopardi
Updated over a week ago

How do I know which features and courses are released next?

See our roadmap for more information

Written by Michael Azzopardi
Updated over a week ago

Security policy

Written by Seb Hefel
Updated over a week ago

Setting up Single Sign-On (SSO)

Written by Seb Hefel
Updated over a week ago

Where are your servers located?

Written by Seb Hefel
Updated over a week ago

How to enable Two Factor Authentication (2FA)

Two Factor Authentication (2FA) is a security process in which users provide two different authentication factors to verify themselves.

Written by Michael Azzopardi
Updated over a week ago

GDPR

Written by Seb Hefel
Updated over a week ago

Restrict access by IP address

Written by Seb Hefel
Updated over a week ago