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Course Feedback Tool

Enhance Course Evaluation and Continuous Improvement πŸŒŸπŸ“

Seb Hefel avatar
Written by Seb Hefel
Updated over a week ago

We are thrilled to introduce the Course Feedback Tool in Innform, a valuable feature that allows administrators to gather feedback from learners and gain valuable insights to improve course offerings. The Course Feedback Tool simplifies the feedback process by automatically prompting learners to provide their ratings and comments upon successfully completing a course.

What is the Course Feedback Tool and how can admins use it?

The Course Feedback Tool is designed to capture learner feedback at the end of each successfully completed course in Innform. Administrators can activate this feature by following these simple steps:

  1. Access Account Settings: Log in to your Innform admin account and navigate to the Account Settings section.

  2. Go to Content & Library: Within the Account Settings, find and select the Content & Library option.

  3. Activate the Course Feedback Tool: Locate the Course Feedback Tool option and toggle it to "Enabled." This enables the feedback prompt for learners upon course completion.

Once the Course Feedback Tool is activated, learners will automatically be presented with the opportunity to provide feedback upon successfully completing a course. They can rate the course using a 1-5 star rating system and provide additional text feedback to elaborate on their experience.

Administrators can access and review the feedback in two locations:

  1. Track Section: In the Track section > Training items, administrators can view an overview of the course feedback received. This provides a high-level understanding of learner satisfaction and sentiments.


  2. Course Detail Page: By clicking on the course title within the Track section, administrators can access the course detail page, which includes more detailed feedback from learners. This allows admins to gain deeper insights into specific areas of strength and areas for improvement within each course.

The Course Feedback Tool empowers administrators to evaluate the effectiveness of their courses, identify areas for enhancement, and make data-driven decisions to continuously improve the learning experience. By collecting direct feedback from learners, admins can gain valuable perspectives and ensure their courses align with learner expectations.

We encourage admins to activate the Course Feedback Tool and leverage the valuable feedback provided by learners. This will enable you to make informed decisions, refine your training programs, and create a more impactful learning environment within your organization.

If you have any questions or need assistance, our support team is here to help. Start using the Course Feedback Tool today and embark on a journey of continuous improvement in your training initiatives! πŸŒŸπŸ“

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