Innform

With Innform, account owners receive volume discounts when increasing the number of active users on their platform.

About Volume Discounts

Innform's Starter Plan

Active users have access to their admin or learning area. Inactive users have had their access temporarily or permanently deactivated.

What is an Active User?

Innform's Essential Plan

Update your own sub-domain

What methods of payments do you accept?

Add-ons are additional content features which are billed separately to your base plans.

What is the Innform Skill Courses add-on?

Add-ons are billed on an individual active user level and are added to your monthly or annual bill in addition to your current plan.

How are Add-ons billed?

Innform's Pro Plan

Where can I find my invoices?

Switching from monthly to yearly billing

Innform's Free Plan

How to upgrade

How to cancel your subscription/downgrade your plan

Account owners only pay for active users. Learn more about billing flexibility.

How can I control my billing by deactivating active users?

Adding and removing people from your plan

How to update your payment details

How to freeze and unfreeze user accounts on Innform

Freeze / Unfreeze a user

Refund policy

I've forgotten my password - how do I reset it?

Seb Hefel

Michael Azzopardi

Bob Foreman

Account, plans and billing

Find answers and get help from Intercom Support and Community Experts

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