Downgrading to the free plan removes premium features such as unlimited creation of your own courses or access to the Innform course library.
Note: Any team members who are assigned to Innform video courses or your own courses, which are outside of the Free Plan allowance, will no longer have access after downgrading.
If you're looking for help or features, please contact our Customer Support team prior to downgrading who will be happy to help with any issues you're having.
How to downgrade to a different plan:
Sign in to your Innform Account
Click on your avatar in the top right corner and click Account Settings
Click Plans
Choose the Plan you want to downgrade to
Note: The downgrade will happen at the end of your current billing period. At the end of the current billing period we will downgrade your plan and remove features/courses from the people on your plan.
Deleting your Account
To delete your account:
Sign in to your Innform Account
Click on your avatar in the top right corner and click Account Settings
Scroll down to the bottom of the page
Click the Delete Account button
Check the checkboxes in the warning modal
Click yes, delete my account
Enterprise customers
If you are on the Enterprise plan, please contact us to discuss your account.