What is the Live Sessions section?
Live Sessions is a dedicated area in Innform for managing all your scheduled training — calls (online meetings), on-site sessions, and mixed/blended sessions. Previously these were scattered across Create > Training content. They now have their own home: Create > Live Sessions.
This gives admins a clear, focused view of everything that's happening in their training schedule, with powerful tools to manage bookings, attendees, and waitlists — all in one place.
Two ways to view your sessions
Upcoming list view
The default view shows all upcoming sessions sorted by date, with the next session always at the top. Each row shows the session title, type, host, date, time, and booking status (e.g. 1/1 bookings, waitlist count). Sessions with multiple timeslots are bundled together under a single row — you can expand them to see all available timeslots by clicking See other timeslots.
From this view you can:
Quickly scan your entire upcoming schedule in chronological order
See at a glance how full each session is
Assign learners directly using the + Assign button
Join a call directly using the Join Meeting button (for online sessions)
Switch between Upcoming and Previous sessions using the tabs at the top
Calendar view
Switch to the calendar view using the calendar icon in the top right. This gives you a weekly overview of all scheduled sessions, making it easy to spot scheduling conflicts, busy periods, or gaps in your training calendar. Click any session directly on the calendar to open the session detail overlay.
The session detail overlay
Clicking on any session or timeslot opens a side panel with full details and management options.
Overview & Prep tab
Session title, type, date, time and location
Host information
Session description and any preparatory materials
Edit button to update session details
Attendees tab
The Attendees tab gives you a full view of everyone connected to that timeslot:
Booked attendees — learners confirmed for the session, shown with their property/location. Their booking status is displayed (e.g. Assigned). You can edit or cancel individual bookings.
Waitlist — if a user limit has been set and the session is full, additional users appear on the waitlist. You can see who is waiting and manage their position.
Booking count — shown as X/Y (e.g. 1/1 bookings) so you can see capacity at a glance.
Managing attendees from the overlay
From the Attendees tab you can:
Cancel a booking — remove a learner from the session
Rebook — move a learner to a different timeslot of the same session
Promote from waitlist — move a waitlisted learner into an available spot
Assign new attendees — add additional learners to the session
Session types in Live Sessions
The Live Sessions section covers three types of training:
Calls — online meetings via Zoom, Microsoft Teams or a custom link
On-site training — in-person sessions at a physical location
Mixed sessions — used as part of Blended Learning paths that combine online and in-person elements
Filtering and searching
Use the filters at the top of the Live Sessions page to narrow down by content type, category, or brand. Use the search bar to find a specific session by name.