Two-factor authentication (2FA) is a security method of establishing access to your Innform account. It requires you, the learner, to provide two different types of access information. With two-factor authentication, you'll need to both provide your regular username and password, and a one-time password generated by the Google Authenticator app.

2FA can be enforced by your admin. If it is not activated your admin, you can activate it yourself by following the following steps:

  1. Go to your Profile settings from the top right of the tool

  2. Find the 2-factor-authentication section and switch it on

If you haven't yet set up your 2FA, you will be guided to follow a few simple steps. This step involves the Google Authenticator app which you would need to instal on a mobile device.

Instal the Google Authenticator on your device and scan the QR code. This will add your Innform account to the Google Authenticator app. A one-time password is generate every few seconds. Input this password in the next screen.

Once you input the password, recovery keys are generated for you. You will require these keys if your authenticator app is not available. Store these keys in a safe location.

To disable two factor authentication, simply navigate to your My Profile section and place the 2FA switch on the "off" state.

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